Agnes is known for her hands-on approach with clients to control their risk exposure and reduce their total loss cost. She is passionate about Intercare’s culture of responsive customer service as a foundation of a successful risk management program. She believes that it takes more than ideology to unify stakeholders and it takes more than process to achieve efficiency. It takes experience, expertise, commitment to do the right thing – because NO process can be better than the people who have to make the process the work.

Agnes joined Intercare in 2005 as COO. Previously, she held leadership positions at medium-sized and large national third party administrators. Agnes holds a Bachelor’s Degree in Accounting, certification in WCCA, WCCP and OSIP, and general adjuster’s license in several jurisdictions.

As President, Rob Galtney works closely with the rest of the executive management team and directly oversees finance and accounting, business development, HR, legal, and technology. His focus is to ensure that the company continues to have the ability and capacity to support and service its current business as well as new business.

Rob brings a decade of experience having worked with a portfolio of growth oriented small and medium sized service businesses through developing and delivering technology-driven business services and solutions, providing outstanding client services, and driving profitable revenue growth.

Rob is an attorney and practiced law earlier in his career. Rob joined Intercare as president in 2022 after five years of involvement with the company as a financial advisor and then as a board member.

Jodi has over 20 years of financial and accounting experience in the TPA industry. She is an experienced executive finance leader dedicated to developing collaborative efforts between and among all departments of an organization and identifying and executing process improvements.

Alan brings a wealth of human resources, information technology, and facilities management experience to Intercare. His 25 years in carrier, insurance brokerage, and insurance third party administrator operations give him an unusually broad and deep base of experience with which to diagnose and remedy a client’s challenges.

Throughout his career, he has held various executive positions with multiple corporate disciplines.

Jon brings nearly two decades of claim management and sales and marketing leadership to his new responsibilities. He will oversee business development, including national marketing and sales strategy across Intercare’s businesses, and work with leadership to develop growth.

Maggie has over 30 years of leadership experience in the Workers’ Compensation industry. She has managed public and private entities, self-insured and insured programs, captives, Joint Powers Authorities and Self-Insured pools.

Maggie leads Intercare’s Workers’ Compensation Operational Division as Senior Vice President. In addition, she oversees Intercare’s Audit, Compliance and Training Divisions. Maggie is often invited to train Intercare’s clients and is a frequent industry speaker.

Maggie joined Intercare Holdings Insurance Services in 2006. She holds WCCA, WCCP and OSIP State Certifications. She has received special training in Risk Management and Six Sigma and also holds several certifications from various jurisdictions.

Amy started her legal career working at the University of North Texas where she assisted the University’s General Counsel and State Attorney General’s office with claims and litigation inherent to a public university and medical school. Amy began private practice in Houston where she was a first party insurance defense attorney representing national insurance carriers with a focus on insurance bad faith, coverage, arson and fraud litigation.

In 1999, Amy began to focus nationally on the oversight and management of claims and litigation in the healthcare industry including litigation involving hospitals, physicians, nurses, allied health, life sciences, long term care, behavioral health and addiction medicine.

Amy’s experience as a former insurance defense trial lawyer combined with her 25+ years in the insurance industry helps her develop creative strategies for the challenges our clients face, and she and the talented team at Intercare work together to execute these plans at the highest level of skill.

Danielle leads the Client Services Division, which includes client transition and implementation for all Intercare programs. The Client Service team’s expertise in program transitions and ongoing client account management is a key driver of Intercare’s overall high customer satisfaction.

Danielle joined Intercare in 2001, as a member of the management team. Her passion for customer service and communication stems from extensive experience in third party administration that began in 1992. Danielle holds certifications in several areas, including Workers’ Compensation Claims Professional and Self-Insured.